Privacy Policy
This Privacy Policy explains how Migzo collects, uses, stores, and protects personal information across the Migzo platform.
1. Information we collect
| Category | Examples | Purpose |
|---|---|---|
| Account data | Name, phone number, profile details | Authentication, account management, support |
| Booking data | Service, date, time, business, booking status | Appointment fulfilment and updates |
| Payment references | Transaction IDs, order references, refund references | Payment processing and reconciliation |
| Business data | Business name, address, pricing, operating hours | Listings and booking operations |
| Device and usage data | App version, device type, push token, logs | Reliability, notifications, fraud prevention |
2. How we use the data
- To create and secure accounts
- To manage bookings, reminders, cancellations, and support
- To process and reconcile online payments and refunds
- To improve platform reliability, fraud prevention, and compliance
3. What we do not store
- We do not store full card numbers or UPI PINs.
- Sensitive payment credentials are handled by payment processors.
4. Sharing of information
We may share relevant information with:
- Partner businesses involved in the booking
- Payment providers and infrastructure vendors used to run the service
- Regulators or law enforcement where required by law
5. Data retention
We retain information for as long as reasonably necessary to operate the service, meet legal obligations, resolve disputes, and maintain security records.
6. Your choices
- You may request correction or deletion of your information, subject to legal and operational constraints.
- You may disable optional permissions such as location or notifications from your device settings.
7. Security
We use reasonable technical and operational safeguards to protect platform data, but no system can guarantee absolute security.
8. Contact
Support: support@bookmigzo.com
Privacy: privacy@bookmigzo.com